Policies
Attendance
All dancers should be attending their classes on a regular basis. All dancers are also expected to dress appropriately for all classes, be respectful to all teachers and classmates, and to the facility. We also ask that all dancers refrain from excessive behavior or levels of conversation in between classes or while waiting to be picked up…no running or horseplay is ever allowed throughout our facility. The progress of the individual student, as well as the class, depends on everyone’s commitment.
Absence: If a student is going to be absent, you should let the studio know by either calling the office at 851-2570 or e-mail at: info@premierschoolofdance.com. Excessive absences could result in the student not performing in competitions and/or recital.
Make-up Classes: There can be no refunds for missed classes; however students will be allowed to make up classes within one month if possible. Students may make up missed classes by attending another class that is comparable to their missed dance class. Please understand that attending a make-up dance class may not give the student the same benefit of attending her/his regular dance class. Make-up classes may be taken ahead of time if the student knows she/he will be absent. Check with your regular class dance teacher or the office staff to determine a comparable class to attend. Students who just “show up” to take a make-up class without prior confirmation may be asked to attend another time.
Tardiness: All level dance students should arrive and be ready for their class at least 5 minutes before their scheduled class time. When a class is completed and the teacher dismisses students, all students should quietly exit from the dance space so the next class may begin on time. Students who are waiting for their class to begin or waiting to be picked up must remain in the lobby, TV area, or dressing room area so not to interrupt a class in progress.
Tuition and Fees
Click here to read about our Tuition and Fees
Privacy
The privacy of students and families enrolled at Premier School of Dance is of great concern to our staff. Telephone numbers and addresses on file with us will not be given to anyone for any reason. Students wishing to receive personal contact information of other students will not be allowed to obtain this information from the studio. The same courtesy is offered to all staff members, not unless a staff’s contact information has been made public to studio parents and students; an example being for billing questions. Anyone wishing to contact a specific staff member is welcomed to leave a message in the office or e-mail your message to: info@premierschoolofdance.com. The staff member will return your message as quickly as possible.
Food, Drink, and Smoking
Food and Drinks are prohibited in all 3 of our Dance Studios! Students and parents are welcome to use the Lobby area for eating. Dance Students are also allowed to use the girl’s Locker Room area for eating. PLEASE, throw away all trash after eating/drinking in the studio.
Please remember to always clean up after yourself when finished eating including throwing away your trash. Please help us keep the studio clean at all times. Students can also use the Lobby and Locker Room areas for reading, watching TV, homework, waiting for class to begin, or to be picked up. Parents are also welcome to use the Lobby or TV areas for reading, watching TV or waiting on your student. In addition, Premier School of Dance is a smoke-free environment.
Injury
Premier School of Dance makes every effort to ensure a safe environment for all students to practice and improve their dance skills. As with any physical activity, dancers assume a risk for personal injury. Despite our best efforts, accidents can occur. In the event of an accident involving you and/ or your child (ren), your personal medical insurance will be liable for any doctor visits or treatments resulting from any incident at the studio. (Please also read Attendance)
Valuables
Students are encouraged not to bring valuables into the facility. However, if valuables must remain with the student, they should be taken into class and not left in the lobby or dressing area. Premier School of Dance is not responsible for any private property lost, stolen, or damaged while in the facility. We do provide lockers in the girl’s dressing area and we request you store your belongings there during class times. Lockers will accept a standard combination or key lock that may be used in the dressing room; however locks must be provided by the student and cannot be left on any locker when said student is not in the facility. Since NO males are allowed in the girl’s dressing area, male students may leave any needed item(s) in the office area.
Cell phones
Cell phones are allowed in the facility, but cannot be used by students during any instruction time. Teachers will allow students to step out of the dance area to make a needed phone call.
Inclement Weather Policy
Normally, we will follow the Wake County Public School decision; however, you can always check for exceptions by calling the answering machine at the studio: 851-2570. We will try and also post these decisions on our website at: info@premierschoolofdance.com.
Private Lessons
Private Lessons are available at Premier School of Dance, but any private instruction time must be taken as time allows among the regularly scheduled dance classes. Students who desire or need additional help with their regular class routines or extra work on technique are encouraged to request private lessons. Please leave your request with an office staff member or by e-mail at: info@premierschoolofdance.com.
Parent Conduct
Please show respect for the teachers and the students by not entering the individual dance studios during a class time. Also, teachers can’t stay on their class schedule if they talk to parents and/or students between classes. If you have questions or concerns for a teacher, please ask an office staff member, or leave a message for that teacher with an office staff member or in the payment box located in the lobby. Your message will be delivered in a timely manner. Doing this will give teachers the opportunity to give you their full attention when they do respond back to you. We also ask all parents to please reinforce our expectations regarding behavior and responsibility. Siblings must be kept under strict supervision, as horseplay and running throughout the facility will be not allowed. (Please also read Attendance)
Class Withdrawal Policy
Early withdrawal from a class before the completion of the year requires a 30-day written withdrawal notice to the office manager, Amy Barr. Please do not leave a phone message or rely on the instructor to notify the office. The parent/guardian continues to be responsible for tuition during the 30-day notice period.
Communication
Premier School of Dance will always keep you up to date throughout the dance year by email.
Please know that communication between the studio director, teachers, staff, parents and students is of utmost importance and you are welcome to call anytime: 851-2570, send us an e-mail at: info@premierschoolofdance.com or leave a note with an office person or in the lobby payment box.
Again, your questions and/or concerns will be answered as soon as possible. Premier School of Dance will often send out newsletters which will include information regarding studio events, dates, etc. that everyone needs to know. A hardcopy of any newsletter can also be found on the counter in the lobby. It is very important that everyone please take the time to thoroughly read the newsletter to keep up with what’s happening at the studio. Parents please know that if a teacher or staff member is unaware of parental or student concerns, steps cannot be taken to find an appropriate answer to questions or solution for a problem.
Amy Barr is our Office Manager and is normally in the office by 9:00am Monday – Friday and also in the office on Tuesday nights. Office Moms are: Susan Baker, Pam Daniels and Kim Hayes.